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Cause Under Investigation After Guelph Outage Affects Thousands

A power outage began at 1:03 p.m. Saturday, affecting parts of northern and western Guelph. Alectra’s captured map update listed the cause as under investigation, with no restoration estimate for the 203 customers still without power.

A power outage affected 5,798 Alectra customers in Guelph on Saturday, October 3, with one section of the outage indicating 3,382 (as of 4:40pm) still without electricity at the time of the captured outage-map update.

The incident was first reported to the Caught in Guelph (and Area) community by many concerned residents. 

Alectra’s map listed the outage as beginning at 1:03 p.m. The affected area shown on the map covered parts of northern and western Guelph.

*Paid for by the Ken Yee Chew for Mayor of Guelph Campaign.

The figures indicated power had been restored to most affected customers. However, no estimated restoration time was available for those remaining without service.

The cause of the outage was listed as under investigation.

Residents can check Alectra’s outage map for updates or report an outage by calling 1-833-253-2872.

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