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Tag: Alectra

Cause Under Investigation After Guelph Outage Affects Thousands

A power outage began at 1:03 p.m. Saturday, affecting parts of northern and western Guelph. Alectra’s captured map update listed the cause as under investigation, with no restoration estimate for the 203 customers still without power. A power outage affected 5,798 Alectra customers in Guelph on Saturday, October 3, with one section of the outage …

Guelph Residents to Receive Separate Water and Electricity Bills in 2026

If you are used to seeing water and electricity charges on one bill, that will soon change. Here is what Guelph residents need to know about the upcoming transition. Starting in summer 2026, water bills for Guelph residents will be issued directly by the City of Guelph, ending the current combined billing arrangement with Alectra …

Guelph Residents to Shoulder Extra $700K as City Takes Over Water Billing From Alectra

The decision to bring water billing services in-house, after Alectra ceases these operations by the end of 2025, is set to cost Guelph taxpayers an additional $700,000 annually—almost triple the initial estimate. This recent revelation underscores the ongoing financial fallout from the 2019 Guelph Hydro and Alectra merger, a deal once promoted as beneficial but …

Cracked Hydro Poles Alectra

Most Cracked Poles Not a Concern

Concerns first emerged within the Caught in Guelph (and Area) community about the declining state of several streetlight poles on Stone Road West, between Woodland Glen Drive and the Hanlon. However, Alectra, the entity in charge of the poles, reassures there’s no cause for alarm. Wayne Archer first posted on July 31st about the cracked …